The online store novalik.com (hereinafter referred to as the online store) on the one hand and the customer of the goods (hereinafter referred to as the Buyer) on the other hand undertake to comply with the terms of this Agreement.
1.1. By registering and/or placing an order on the novalik.com website, the Buyer agrees to these terms.
1.2. The personal data of the Buyer is not provided to third parties, but is stored to provide the service of selling the goods presented on our website. The online store novalik.com reserves the right to use this information for marketing purposes (analysis of data on sales of goods, customer segmentation, analysis of site traffic, mailing to customers).
1.3. By registering on the novalik.com website, the Buyer agrees to provide true and accurate information about himself and his contact information.
1.4. As a result of registration, the Buyer receives a login and password, for the safety of which he is responsible. The buyer is also responsible for all actions under his username and password on the novalik.com website. In case of loss of registration data, the Buyer undertakes to inform us about it.
1.5. The buyer has the right to request, change or delete his personal data. To do this, the Buyer must declare an appropriate requirement by sending it to the appropriate contact address indicated on the website, or by calling the phone number indicated at novalik.com, unless another independent method of requesting, changing or deleting personal data is provided by the technical capabilities of the website.
2.1. Orders are accepted through the site novalik.com, as well as by phone indicated on the site.
2.2. If the order is made through the website during business hours (Monday-Friday from 9.00-19.00), the online store representative confirms the order within an hour. If the order is made outside working hours, weekends or holidays, the online store representative will contact the Buyer in the next working hours.
2.3. After placing an order, the Buyer receives a message to the email address specified during registration that his order has been accepted by the automatic order management system and a representative of the online store will contact him shortly to place an order, check the availability of ordered goods and clarify the terms of payment and delivery.
2.4. The order is not considered completed (only for cash payment) if the Buyer has not passed the stage of order confirmation to the representative of the online store by phone (the Buyer does not answer the call, is out of the network coverage area).
3.1 Terms of payment and delivery of goods to the Buyer are governed by the section “delivery and payment”.
3.2. The buyer understands the possibility of a situation in which delivery will take more than 3 working days (lack of free cars delivering orders from the online store, etc.) or delivery will be temporarily impossible. At the same time, the novalik.com Internet store does not assume any obligations to reimburse any losses of the Buyer associated with the late delivery of the order. If the Buyer is not satisfied with the delivery time, he has the right to refuse the order.
4.1. Together with the goods, the Buyer receives an invoice for the goods.
5.1. The online store reserves the right to change the terms of this Agreement, while the online store novalik.com undertakes to notify the Buyer by e-mail about all fundamental changes in the Agreement, and the Buyer does not object to receive messages of this kind from the online store.
5.2. The online store novalik.com must make the terms of this Agreement freely available to the Buyer on its website.
6.1. The online store novalik.com at any time without notice may make changes to the materials and services provided on this site, as well as to the products and prices mentioned therein. The online store will under no circumstances be liable for any damage (including but not limited to damage from loss of profits, data, or business interruption) arising from the use, inability to use, or the results of using this site.