USER AGREEMENT

The novalik.com online store (hereinafter referred to as the online store) on the one hand and the customer of the goods (hereinafter referred to as the Buyer) on the other hand undertake to comply with the terms of this Agreement.

1. USER REGISTRATION

1.1. By registering and/or placing an order on the novalik.com website, the Buyer agrees to these terms.

1.2. The personal data of the Buyer are not provided to third parties, but are stored for the provision of services for the sale of goods presented on our website. Online store novalik.com reserves the right to use this information for marketing purposes (analysis of data on sales of goods, customer segmentation, analysis of site traffic, mailing to customers).

1.3. By registering on the novalik.com website, the Buyer agrees to provide reliable and accurate information about himself and his contact details.

1.4. As a result of registration, the Buyer receives a login and password, for the security of which he is responsible. The buyer is also responsible for all actions under his login and password on the site novalik.com. In case of loss of registration data, the Buyer undertakes to notify us.

1.5. The buyer has the right to request, change or delete their personal data. To do this, the Buyer must make a request by sending it to the appropriate contact address specified on the site, or by calling the phone number specified on novalik.com, if no other independent method of requesting, changing, or deleting personal data is provided by the technical capabilities of the site.

2. RECEIPT AND PROCESSING OF ORDERS

2.1. Orders are accepted through the site novalik.com, as well as by phone listed on the site.

2.2. If the order is made through the site during business hours (Monday-Friday from 9.00-19.00), the representative of the online store confirms the order within an hour. If the order is made during non-business hours, weekends, or holidays, the representative of the online store will contact the Buyer in the nearest business hours.

2.3. After placing the order, the Buyer receives a message to the e-mail address specified during registration that his order is accepted by the automatic order management system and will soon be contacted by a representative of the online store to place an order, check availability and clarify payment and delivery terms.

2.4. The order is not considered completed (only for payment in cash) if the Buyer has not passed the stage of order confirmation to the representative of the Online Store by phone (the Buyer does not answer the call, is out of range of the network).

3. DELIVERY AND PAYMENT

3.1 Terms of payment and delivery of goods to the Buyer are regulated by the section “delivery and payment”.

3.2. The buyer understands the possibility of a situation in which delivery will take more than 3 working days (lack of free machines delivering orders from the online store, etc.) or delivery will be temporarily impossible. At the same time, the novalik.com online store does not assume any obligations to reimburse any losses of the Buyer related to the late delivery of the order. If the Buyer is not satisfied with the delivery time, he has the right to cancel the order.

4. CHECK STATEMENT

4.1. Together with the goods the Buyer receives the Expense invoice for the goods.

5. CONDITIONS OF THE AGREEMENT

5.1. The Online Store reserves the right to change the terms of this Agreement, and novalik.com online store undertakes to notify the Buyer by e-mail of any fundamental changes in the Agreement, and the Buyer does not object to receiving such messages from the Online Store.

5.2. The novalik.com online store must make the terms of this Agreement freely available to the Buyer on its website.

6. DISCLAIMER

6.1. The novalik.com online store may make changes to the materials and services provided on this site, as well as to the products and prices mentioned therein, at any time without notice. Under no circumstances will the online store be liable for any damages (including, but not limited to, damages from loss of profits, data, or business interruption) resulting from the use, inability to use, or results from the use of this site.